Refund policy

Refund Policy
30-Day Free Return & Refund Policy

At Svirson Filters, customer satisfaction is our priority.
We offer a 30-day free return and refund policy for all orders within the United States.

Svirson Filters is an online store based in the United States and is operated by Svirsonfilter LLC, a registered U.S. company responsible for order fulfillment and customer support.

Free Returns
All returns are free of charge for customers within the United States.
We provide return instructions after your request is approved.

Eligibility for Returns
You may request a return or refund within 30 days of delivery if:

  • The item is defective or damaged

  • The wrong item was received

  • You wish to return the product for any reason

To be eligible for a return, items must be unused and in original condition and packaging.

Defective or Damaged Items
If your product arrives damaged or defective:

  • Contact us within 48 hours of delivery

  • Provide a photo of the issue

We will offer either:

  • A free replacement, or

  • A full refund to the original payment method

Customer-Initiated Returns
If you wish to return an item for any reason:

  • The product must be unused and in original packaging

Once your return request is approved, we will provide instructions for the return process at no cost to you.

Refund Processing
After we receive and inspect the returned item:

  • Approved refunds are issued to the original payment method

  • Processing time: 3–5 business days

Your bank or payment provider may require additional processing time.

You will receive an email notification once the refund has been processed.

Non-Returnable Items
We do not accept returns for:

  • Used or installed filters

  • Items returned without prior authorization

  • Products damaged due to misuse or improper installation

How to Start a Return
To request a return or refund, contact us:

Email: support@svirsonfilters.com
Phone: +1 (505) 920-9293

Please include:

  • Order number

  • Reason for return

  • Photos (if applicable)

Return Address
Svirson Filters
Operated by Svirsonfilter LLC

2604 Jack Nora Way
Round Rock, TX 78665
United States

Transparency Commitment
We are committed to fair and transparent refund practices with no hidden fees.

Contact Information
Svirson Filters
Operated by Svirsonfilter LLC

Email: support@svirsonfilters.com
Phone: +1 (505) 920-9293

We respond to all inquiries within 24 hours.