Shipping policy
U.S. Domestic Shipping
Svirson Filters currently ships orders within the United States only.
Svirson Filters is an online store operated by Svirsonfilter LLC, a registered company in the United States responsible for order fulfillment and customer support.
Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday).
Processing begins after payment confirmation.
Cut-off Time: Orders placed before 5:00 PM (CST) will begin processing the same day.
Orders placed on weekends or holidays are processed the next business day.
Estimated Delivery Time
Standard delivery typically takes 5–8 business days depending on the destination within the United States.
Please note that delivery times may vary due to carrier delays, peak seasons, or weather conditions.
Shipping Carriers
We ship all orders using reliable U.S. carriers:
USPS
UPS
All shipments include tracking for full transparency.
Tracking Information
Once your order has been dispatched, you will receive an email with:
-
Tracking number
-
Carrier name
-
Link to track delivery status
If you do not receive tracking information within 2 business days, please contact our support team.
Shipping Costs
Free Shipping on orders over $50
Flat Rate Shipping: $6.90 for orders under $50
All shipping costs are clearly displayed at checkout. No hidden fees apply.
Address Accuracy
Customers are responsible for providing an accurate shipping address at checkout.
If an issue with delivery occurs due to an incorrect or incomplete address, please contact our support team. We will assist in resolving the issue.
Address Changes
Shipping addresses cannot be modified once the order has been shipped.
Please contact us within 24 hours of placing your order if a change is required.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
-
Contact us within 48 hours of delivery
-
Provide photos (if applicable)
We will investigate with the carrier and offer:
-
Replacement shipment, or
-
Full refund (if confirmed lost)
Holidays & Delays
Orders are not delivered on U.S. federal holidays.
During high-demand periods, delivery times may extend slightly.
Transparency Commitment
We provide clear shipping timelines, tracking for every order, and responsive support.
Contact Information
Svirson Filters
Operated by Svirsonfilter LLC
2604 Jack Nora Way
Round Rock, TX 78665
United States
Email: support@svirsonfilters.com
Phone: +1 (505) 920-9293
We respond to all shipping-related inquiries within 24 hours.